RxOnWeb

Operations Support, Websites and Apps, Along with Content and AI Video Production

RxOnWeb provides operations support to healthcare teams, builds websites and apps, and produces content and AI video.

The Numbers at a Glance

A Pharmacy App, a Medicine-Check Tool and a Round-the-Clock Radiology Desk.

15+apps built
10+websites built
20+content accounts managed
33+US facilities supported
70Kradiology studies a month
35team members on the radiology desk

How We Got Here

Healthcare is where we chose to build. We started with pharmacy software, went on to medicine checks and a round-the-clock radiology desk, and built the tools and content that work needed along the way.

01

It Began with Pharmacies

RxOnWeb started as a pharmacy management system company, founded by someone who had spent six years running operations for pharmacy software. The team built an app that put a pharmacy's website, refills, transfers and patient contact in one place.

RxOnWeb app sign-in screen
RxOnWeb app refills screen with sample data
02

Medicine Checks in Nigeria

Fake medicines are a growing concern in Nigeria. With a healthcare NGO, the team built MedCheck, so that people can check whether a medicine is NAFDAC-approved before they take it.

MedCheck home screen
MedCheck registration number check
03

Into US Radiology

Then came US radiology, a very different kind of work, which the team took on with no radiology background. The team asked questions until the answers became systems, and a small desk grew to 35 people working three shifts, around the clock.

Radiology monitors in a reading room at night
04

Building What Was Missing

Running the desk showed what the work needed, so the team built it: scripts to replace billing and payout spreadsheets, turnaround-time reports, and DrRoster, a rostering product for radiologists.

DrRoster roster with sample data
05

Websites, Content and Video

Alongside the healthcare work, the same team has long built websites, managed social media accounts and produced video, including AI video, for the businesses it works with.

Building a 24/7 Radiology Desk From Nothing

How a team with no radiology background built a desk that supported 33+ US facilities at its peak, using written procedures, named shift leads and documented hand-offs.

Read the Story

How We Work

The same three steps on every engagement, from a radiology desk to a website.

  1. Ask First

    We learn how a team really works before changing anything. Most problems turn out to be process problems.

    OutcomeA clear picture of how the work runs today

  2. Write It Down

    Work should not live in people's heads. Steps become SOPs, so a night shift works the same way as a day shift.

    OutcomeSOPs and checklists the whole team follows

  3. Build What Is Missing

    When spreadsheets stop coping, we build the tool, and we use it ourselves first.

    OutcomeA working tool, tested in our own daily work

From Pharmacy Software to US Radiology

RxOnWeb is the short name for Rx On Web Private Limited, a company registered in India.

RxOnWeb began as a pharmacy management system company. Its founder had spent six years running sales, support and operations for a pharmacy software business, and started the company with that experience.

The team went on to build an app for pharmacies, patients and doctors, and a medicine-authenticity tool for Nigeria, before taking on a very different kind of work.

That work was US radiology. With no radiology background, the team asked questions until the answers became systems. A small desk grew into a 24/7 operation of 35 people, supporting 33+ US facilities and up to 70,000 studies a month at its peak.

Along the way the team also built websites, managed social media accounts and produced video. Today the company offers operations support, websites and apps, along with content and AI video production.

Our Story

It Began with Pharmacies

RxOnWeb started as a pharmacy management system company, built on years of experience running operations for pharmacy software.

The RxOnWeb App

The company built an app for pharmacies, patients and doctors. RxOnWeb 2.0 brought together a pharmacy website, patient and doctor portals, refills and transfers, compounding prescriptions, an over-the-counter shop and prescription delivery.

Medicine Checks in Nigeria

The team built MedCheck with a Nigerian healthcare NGO, so that people can check whether a medicine is NAFDAC-approved before they take it.

Into US Radiology

Then came a move into US radiology. The team started supporting a US teleradiology group with PACS work, learning the job one question at a time.

A 24/7 Desk

The desk grew to 35 people working in three shifts, around the clock. It handled worklists, calls, addenda, critical results and turnaround-time reporting, for up to 70,000 studies a month at its peak.

Building Its Own Tools

Running the desk showed what was missing, so the team built it: scripts for monthly billing and reader payouts, turnaround-time reports, and DrRoster, a rostering product for radiologists.

Websites, Content and Video

Alongside the healthcare work, the team has long built websites, managed social media accounts and produced video, including AI video, for the businesses it works with.

Today

RxOnWeb offers operations support, websites and apps, along with content and AI video production.

What We Hold To

Ask First

We learn how a team really works before changing anything. Most problems turn out to be process problems.

Write It Down

Steps become SOPs, so that the work does not depend on who happens to be on shift.

Measure the Work

Turnaround time, quality checks and reconciliations show whether the work is on target.

Stay Reachable

Healthcare does not stop at night. The desk was built to run in three shifts, every day of the week.

Build What Is Missing

When spreadsheets stop coping, we build the tool, and we use it ourselves first.

Keep It Simple

Software should fit how people already work, not make them change everything to use it.

Founder

Prashant Rana

Prashant Rana

Founder

Prashant founded RxOnWeb after more than ten years in support, sales and operations, including six years as Operations Manager at a pharmacy software company.

He grew the company's radiology desk to 35 people with no radiology background, and leads its work across operations and products.

prashantrana.me

Three Services, One Way of Working

Operations support, websites and apps, along with content and AI video production.

Operations Support

Trained teams that run the daily work. For radiology groups, RadAssistPro offers PACS administration and preliminary reading support, and it has its own website.

Hands at a radiology workstation with PACS monitors

Virtual PACS Administration

Administrators work inside a group's existing PACS and handle the operational work around each study, so radiologists can stay on the worklist.

  • Worklist triage and prioritisation, by the group's rules
  • User access, account and permission requests
  • Study corrections, priority changes and PACS updates
  • Addendum and clarification requests, tracked to completion
  • Critical result relays, logged to protocol
  • Inbound and outbound call and ticket handling
  • Vendor and IT escalation, with follow-up
radassistpro.com

Preliminary Reading Support

Support for after-hours and overflow volume across CT, MRI, X-ray and ultrasound, based on a group's case mix.

Reporting

Turnaround-time reports by hospital and by group, measured against each target, so everyone sees the same numbers.

Billing and Payouts

Monthly facility billing, reader payouts and reconciliations, run as repeatable scripts instead of spreadsheets.

How a Group Gets Started

Five steps from the first call to going live. The time needed depends mostly on system access.

  1. Discovery

    Volumes, coverage hours and how the group works today.

  2. Agreement

    Scope and terms are put in writing.

  3. Access

    The facility's IT team sets up system access.

  4. Protocols and Shadowing

    Protocols are written and the team shadows live work.

  5. Go Live

    Coverage starts, then keeps improving.

Apps and Websites

Apps, websites and software, from the first requirements to launch.

RxOnWeb app refills screen with sample data
MedCheck home screen

What We Build

Our own products come from problems we have seen up close, in pharmacies and on the radiology desk. We also build websites for the businesses we work with.

  • Business websites
  • Pharmacy, patient and doctor apps
  • Rostering and coverage for radiologists
  • Medicine-authenticity checks
  • Dashboards, reports and automation for operations teams
See the products

From Idea to Launch

  1. Requirements

    What the product should do and who it is for, written down first.

  2. Design

    Mock-ups come before code, with review at each step.

  3. Build

    The product is built in small steps and tested as it grows.

  4. Launch and Run

    We release it, watch how it is used and keep improving it.

Content and AI Video Production

Social media accounts, content and video, from one team.

Social Media Accounts

Running accounts day to day: planning posts, making them and keeping them going.

Video Production

Videos for websites and social media, from the script to the final edit.

AI Video

Video made with AI tools, reviewed and edited by people before it goes out.

Who Our Work Is For

Radiology Groups

Teleradiology groups, and the hospitals and facilities they serve in the US.

Pharmacies and Healthcare Organisations

Pharmacies that want refills and patient contact in one place, and organisations working to protect patients.

Growing Businesses

Businesses that need a website, an app, social media or video.

What We Have Worked On

Services, apps and internal tools from RxOnWeb's history. Product screens show sample data.

Radiology monitors in a reading room at night

RadAssistPro

Radiology support

A 24/7 PACS support desk for US radiology, covering worklists, calls, addenda, critical results and turnaround-time reporting. It grew to 35 people, 33+ US facilities and up to 70,000 studies a month at its peak.

Read the story
DrRoster monthly roster with sample data

DrRoster

Rostering software

Scheduling software for radiologist groups. Admins plan a month of shifts, see coverage gaps and approve requests, and radiologists see their own shifts in one place.

Learn more
RxOnWeb app sign-in screen
RxOnWeb app refills screen with sample data

RxOnWeb App

Pharmacy software

An app for pharmacies, patients and doctors, available on phones and tablets. It gave a pharmacy one place to run its website, prescriptions and patient contact.

Learn more
MedCheck home screen
MedCheck registration number check

MedCheck

Medicine authenticity

A drug-authenticity tool built with a Nigerian healthcare NGO, so that people can check a medicine before they take it.

Learn more

Websites

Apps and Websites

Websites for the businesses we work with, planned, designed, built and launched by the same team.

How we build

Social Media and Video

Content and AI Video Production

Social media accounts managed day to day, and video production, including AI video.

More about this service

Billing and Payout Engine

Internal tool

The desk's monthly facility billing, reader payouts and reconciliations, moved from spreadsheets to scripts so that the numbers can be checked against source data every month.

Turnaround-Time Reports

Internal tool

Hospital and group turnaround-time reports built from PACS exports, along with a dashboard for service levels, turnaround time and peer review.

Building a 24/7 Radiology Desk

How a team with no radiology background came to support 33+ US facilities at its peak.

35team members at peak
33+US facilities supported
70Kstudies a month, at most
24/7coverage, in three shifts

The Problem

Radiologists are there to read. But around every study sit calls, critical result relays, addenda, corrections and worklist questions. When radiologists handle this work themselves, reading time and turnaround time both suffer.

Starting with Questions

RxOnWeb came from pharmacy software, with no radiology background. So the team started by asking how each piece of the work was really done, and kept asking until the answers could be written down as a system.

Hands at a radiology workstation with PACS monitors
The team works inside each group's existing PACS. Illustrative image.

What the Desk Did

The team worked inside each group's existing PACS, ticketing and communication tools, so no new software was needed.

  • Worklist triage and case assignment
  • Critical result relays, logged to protocol
  • Inbound and outbound calls
  • Addenda and clarification requests
  • Study corrections and priority changes
  • User access and permission requests
  • Vendor and IT escalation
  • Turnaround-time follow-up

How It Ran

The desk grew into dedicated teams for support, calls and preliminary reads. Every desk ran on written SOPs, named shift leads and documented hand-offs, across three shifts, so a study handled at 3 a.m. followed the same steps as one handled at 3 p.m.

Tools That Came From the Work

Running the desk every day showed what was missing, so the team built it.

Billing and Payouts

Monthly facility billing and reader payouts, moved from spreadsheets to scripts and checked against source data.

Turnaround-Time Reports

Reports by hospital and by group, built from PACS exports and measured against each target.

DrRoster

A rostering product for radiologist groups, with coverage gaps, approvals and an equity tracker.

Learn more

What It Added Up To

At its peak the desk had 35 team members, supported 33+ US facilities and handled up to 70,000 studies a month. Along the way it took more than 35,000 calls and coordinated more than 5,000 addenda.

radassistpro.com

DrRoster

Rostering software for radiologist groups. Screens show sample data.

DrRoster monthly roster with sample data

Why We Built It

Running a round-the-clock radiology operation means someone always has to answer the same questions: who is on tonight, where are the gaps, and is the work shared fairly? DrRoster puts those answers in one place.

Plan the Roster

Monthly, weekly and daily views, with shift presets and a wizard for planning a whole month.

See Coverage Gaps

Open gaps show up before they become a problem, with nudges to radiologists to fill them.

Approve Requests

Shift requests and swaps come to one list, and can be approved one at a time or together.

Keep It Fair

An equity tracker shows how shifts are shared across the team.

Track Credentials

A credential map flags what is expiring, alongside a full audit trail.

Keep Everyone Informed

Announcements reach the group, and each radiologist sees their own shifts.

Back to our work

RxOnWeb App

One app for pharmacies, patients and doctors. Screens show sample data.

RxOnWeb app sign-in screen
RxOnWeb app sign-up screen
RxOnWeb app refills screen with sample data

What It Was For

The RxOnWeb app grew out of the company's pharmacy work. It gave a pharmacy one place to run its website, its prescriptions and its contact with patients, on phones and tablets. RxOnWeb 2.0 brought these pieces together.

For Pharmacies

A pharmacy website, compounding prescriptions, an over-the-counter shop with order management, and a refill list.

For Patients

A patient portal with online refills and transfers, family profiles, refill and dosage reminders, and delivery.

For Doctors

A doctor portal for creating and managing E-Rx, sharing compounds and managing patient information.

Back to our work

MedCheck

A simple way to check a medicine before you take it.

MedCheck home screen
MedCheck registration number check

Why It Exists

Fake medicines are a growing concern in Nigeria, and they can be deadly. MedCheck was built with a Nigerian healthcare NGO so that people can quickly check whether a medicine is genuine and approved by NAFDAC, Nigeria's medicines regulator.

Three Steps

  1. Enter the Number

    Type in the drug's registration number.

  2. Check Approval

    MedCheck looks for its NAFDAC approval.

  3. Stay Safe

    Find out about the medicine before you take it.

MedCheck is for information only. Always consult a healthcare professional for medical advice.

Back to our work

Contact

Rx On Web Private Limited

2‑A/3, S/F Front Side, Turkman Gate, Asaf Ali Road, New Delhi, Central Delhi, Delhi - 110002
business@rxonweb.com